Features How It Works Pricing Customers Contact
Now with AI-Powered Operations

Run your hotel.
Not after it.

Intelligently.

HotelOps unifies room management, housekeeping, maintenance, staff scheduling, and guest requests into a single AI-powered command center — built for modern hospitality.

98%
Uptime SLA
2.4k+
Properties
37%
Ops Cost Reduction
4.9
Avg Review Score
HotelOps OS — Grand Metropolitan · Dashboard
All systems operational
Good morning, Sarah
Sunday, March 1 · 08:42 AM
Occupancy
87%
↑ 4.2% vs yesterday
RevPAR
$214
↑ 8.1% vs last week
Open Requests
14
↑ 3 new since 6am
Rooms Clean
62/80
18 in progress
Room Status — Floor 1–8
Occupied
Vacant
Cleaning
Maintenance
Reserved
Recent Activity
Room 412 checked in — Michael Torres
2 min ago · Housekeeping notified
Room 308 — Maintenance request: HVAC noise
12 min ago · Assigned to Carlos M.
AI: Predicted high checkout volume at 11am — 14 rooms
18 min ago · Housekeeping schedule adjusted automatically
AI Insight
AI · Live
Checkout surge detected. 14 rooms expected to check out between 10:45–11:30am. Recommend deploying 3 additional housekeeping staff to floors 3–5.
Guest Requests
Room 614
Extra towels
LOW
Room 201
AC not cooling
HIGH
Room 519
Late checkout req.
MED
Room 302
Noise complaint
HIGH
Staff On-Shift
Housekeeping
12 active
Maintenance
4 active
Front Desk
3 active
Platform Features

Everything your
hotel needs to thrive.

One unified OS for every layer of hotel operations — from guest-facing to back-of-house, powered by AI that anticipates before you ask.

🏨
Live Room Intelligence
Real-time room status across all floors. Occupied, vacant, cleaning, maintenance — visualized instantly with occupancy forecasting and predictive turnover timelines.
→ Smart Grid View
🧹
Automated Housekeeping
AI schedules and routes housekeeping staff based on real checkout data, floor priority, and availability — reducing idle time by up to 40%.
→ Route Optimization
🔧
Maintenance Workflow
Capture, assign, and track maintenance tickets in seconds. Auto-escalate unresolved issues and generate asset health reports for proactive servicing.
→ Ticket Management
💬
Guest Request Center
Centralize all guest requests from phone, app, and QR code into one live queue. Prioritize by urgency, assign staff, and close with one tap.
→ Unified Inbox
👥
Staff Scheduling
Build, publish, and adjust staff schedules with AI-driven demand forecasting. Handle shift swaps, availability conflicts, and labor compliance automatically.
→ Shift Builder
🧠
AI Operations Engine
Your hotel's brain. Continuously monitors patterns, predicts demand spikes, flags anomalies, and surfaces recommendations — before issues become problems.
→ Predictive Layer
How It Works

Operational clarity
from day one.

01
Connect your property
Integrate with your existing PMS in minutes. HotelOps syncs room data, reservations, and staff records automatically.
02
AI learns your hotel
The AI engine analyzes your operation patterns, peak periods, and guest behaviors to build a custom operational model for your property.
03
Run every department
Housekeeping, maintenance, front desk, and staff all operate from one system with real-time sync and smart automation.
04
Continuously improve
Weekly AI reports surface trends, flag performance gaps, and recommend optimizations — so every week is better than the last.
hotelops-ai · operations-engine · live
# HotelOps AI Engine — Grand Metropolitan
# March 1, 2026 · 08:42:11 UTC
 
analyze occupancy_forecast --today
Loading reservation data...
Analyzing checkout patterns...
✓ Forecast complete
  Expected occupancy: 91% by 3pm
  Checkout surge: 10:45 – 11:30am (14 rooms)
  Arrivals expected: 22 (avg check-in 3:15pm)
 
optimize housekeeping --auto-schedule
Analyzing staff availability...
Routing 15 attendants across floors 2–8...
✓ Schedule pushed to mobile
  Estimated completion: 2:30pm
  ℹ Recommend 3 standby staff for floor 3–5
 
check maintenance --open-tickets
Fetching open tickets...
⚠ HIGH: Room 201 AC failure — unresolved 47min
  Escalating to Carlos M. (floor 2 tech)
✓ 8 tickets resolved today
 
🧠 AI: Revenue optimization suggestion available
   → Upsell opportunity: 8 VIP arrivals today
 
Pricing

Transparent. Scalable.
No surprises.

Every plan includes our full platform — pricing scales with the size of your property, not the features you need.

Boutique
$399
per month · up to 50 rooms
  • Room & status management
  • Housekeeping scheduling
  • Guest request queue
  • Staff roster & shifts
  • Mobile app for all staff
  • Email support
Enterprise
Custom
unlimited rooms · multi-property
  • Everything in Professional
  • Multi-property management
  • Custom AI model training
  • Dedicated account manager
  • SLA-backed 99.9% uptime
  • White-label option
Customer Stories

Trusted by hotel
operators worldwide.

★★★★★
"
HotelOps replaced four different tools we were using. Our housekeeping efficiency jumped by 35% in the first month alone. The AI scheduling is genuinely magical.
RP
Rachel Park
GM · The Kensington, London
★★★★★
"
The guest request center alone was worth it. We went from missed requests to 100% response rate. Our guest satisfaction scores are at an all-time high.
DL
David Lim
Director of Ops · Aria Hotels Group
★★★★★
"
We run 12 properties across three countries. HotelOps gives us a single view of everything. The AI predictions have cut our maintenance costs by 28%.
SF
Sofia Ferreira
COO · Meridian Collection
Get Started Today

Your hotel deserves
to run flawlessly.

Join over 2,400 properties that have moved from chaos to clarity. Get started today.

Contact

Get in touch.

Run your hotel.
Not after it.
Intelligently.

HotelOps unifies room management, housekeeping, maintenance, staff scheduling, and guest requests into a single AI-powered command center — built for modern hospitality.

General & Sales
Investor Relations
Address
HotelOps
7901 4th St. N
St. Petersburg, FL 33702
Reach Out

Whether you're a hotel operator ready to modernize your property or an investor interested in the future of hospitality technology — we'd love to connect.

General & Sales
info@hotelops.org
Investor Relations
investor@hotelops.org